Reliable 24/7 IT Support
We provide fast, proactive IT support—both remotely and on-site. Our certified technicians ensure maximum uptime and stable operations through preventive maintenance, continuous monitoring, and incident management.
Built for scalability
Compatible service platforms
Our Distinguishing Features
Satisfaction
4.5/5
We maintain top quality in every delivery.
Simplicity
90%
Our solutions are intuitive and easy to use.
Efficiency
100%
Our processes create better solutions.
Profitability
80%
We offer competitive prices.
Seamless IT Support for a Stable and Secure Environment
From rapid troubleshooting and incident handling to strategic consulting, cloud & virtualization solutions, and continuous infrastructure optimization, we tailor our service to your needs—whether for individual issues or fully managed IT environments. With local presence in Sweden and global remote support, our proactive SLAs keep you one step ahead of potential problems.
IT Consultation & Strategic Advisory
Develop your IT strategy with a focus on cost efficiency, scalability, and security. Our consultants run workshops, perform needs analysis, and build roadmaps to ensure your IT platform supports both current business goals and future growth.
On-site Support & Operations
Our certified engineers come directly to your premises for hardware and software installations, network configuration, and troubleshooting. We also provide deployment assistance for new offices, migrations, and infrastructure projects—all with minimal business disruption.
Cloud & Virtualization Solutions
Design and implementation of cloud architectures (Azure, AWS, Google Cloud) and virtual environments (VMware, Hyper-V). We deliver high-availability, cost-optimized setups with auto-scaling, load balancing, and robust disaster-recovery plans.
Proactive Monitoring & Patch Management
Continuous monitoring of servers, networks, and applications with real-time alerts and automated remediation. Our patch management follows industry best practices to keep operating systems and software up to date, reducing vulnerability risks.
Security & Backup Services
End-to-end backup solutions with RPO/RTO guarantees, encryption at rest and in transit, and regular restore testing. Get a full continuity plan for rapid recovery in the event of incidents or disasters.
Software Management & License Optimization
We handle license inventory, automated updates, and optimization of your software licenses to minimize costs and ensure legal compliance.
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★ 4.9/5 (50+ clients)
Questions and answers
What support hours do you offer?
Our helpdesk is available 24/7, every day of the week. On-site support follows SLA terms (08:00–17:00 on weekdays by default, with extended hours available by agreement).
How quickly will I receive a response to a support request?
Critical issues are addressed within 15 minutes, while other tickets are handled within 2 hours with ongoing status updates.
How do your SLAs work?
We offer flexible tiers (Silver, Gold, Platinum) with response times ranging from 8 hours down to 1 hour, 24/7 monitoring, monthly reports, and regular service reviews.
Can you migrate us to the cloud without downtime?
Yes—through detailed migration plans, test environments, and phased cut-overs, we ensure a smooth transition with minimal disruption.
Which systems and platforms do you support?
Windows, macOS, Linux servers, Active Directory, Office 365, Azure, AWS, Google Cloud, VMware, and Hyper-V.
How do you ensure data integrity and confidentiality?
Via encryption at rest/in transit, IAM best practices, regular vulnerability scans, and GDPR compliance across all processes.
Do you provide training for our users?
We deliver tailored workshops, e-learning modules, comprehensive documentation, and live demos to empower your internal teams.
